Support

Help for Cue golfers.

If something is broken, confusing, or missing, reach out and include enough context for us to reproduce it quickly.

Best way to contact support

Email support@cuegolf.app. Include the device model, iOS version, what screen you were on, and what you expected to happen.

  • Account or sign-in issues
  • Subscription and billing questions
  • Interview, training, reflection, or sync bugs
  • Feature requests and product feedback

Include these details

The faster support gets the exact context, the faster the issue gets resolved.

  • Your app version and iPhone model
  • What you tapped right before the issue
  • Any visible error message
  • Screenshots or screen recordings when possible

Response time

Most support requests should receive a reply within two business days.

Billing

For subscription issues, include the Apple ID purchase date and a description of what looks wrong in the app.

Privacy questions

If your question is about data handling or retention, review the policy first and then contact support if anything is unclear.