This policy describes what information Cue collects, how it is used, and the choices available to users of the app.
Cue may collect account information such as your name, email address, sign-in provider, and subscription state. Cue also stores the information you create in the app, including interview responses, transcripts, reflections, generated training plans, modules, playbook items, and related progress data.
Cue uses microphone access to capture spoken responses during interviews and reflections. Speech recognition is used to generate transcripts. Audio may be processed temporarily in connection with a response and may be uploaded transiently for app workflows; transcripts and generated outputs may be stored in your account to provide the product experience.
Cue uses collected data to authenticate your account, generate your mental performance profile, create plans and training modules, save progress, deliver app functionality, provide customer support, and improve reliability and product quality.
Cue uses third-party infrastructure providers to operate the app, including Firebase for authentication, database, storage, cloud functions, and hosting, and RevenueCat for subscription infrastructure. These providers process data on Cue’s behalf to support the app’s functionality.
If you purchase a subscription, Cue may receive subscription status, entitlement, and store-related metadata needed to unlock paid features and keep billing state in sync. Cue does not receive your full payment card details.
Cue does not sell your personal information. Information may be shared with service providers strictly as needed to operate the app, comply with legal obligations, prevent abuse, or protect users and the service.
Cue retains account and in-app data for as long as needed to provide the service, maintain records, resolve disputes, and satisfy legal obligations. Certain temporary processing artifacts, such as short-lived audio workflow files, may be deleted sooner as part of normal operation.
You can choose whether to provide certain in-app content, and you can contact Cue support if you need help with account-related privacy requests. If you do not want Cue to access the microphone, you can deny microphone permission, though some features will not function.
Cue is not intended for children under 13, and Cue does not knowingly collect personal information from children under 13.
For privacy questions or requests, contact support@cuegolf.app.